Pay attention to the following points to improve liquor sales skills and words: 1. Speaking must have skills The wine sales clerk to deal with people every day. Pay attention to the right amount, otherwise, people have a sense of hypocrisy and lack of sincerity. 2. Learn to listen "Listen" to listen carefully to the customer's words. Second, learn appropriate inquiries. The timing of inquiry is very important. In the process of listening to the salesman of liquor sales, you cannot say a word. When you do not understand the intention of the customer, or you cannot accurately grasp the intention of the customer. Conditional reflexive answers your question. In this way, you can understand better. Finally, we must be able to figure out the meaning of the customer. After some exchanges were over, the salesman of the liquor sales also listened, and asked, and asked, if you haven't completely figured out the customer's meaning, it will be useless. Therefore, the process of listening is a process of constantly trying to figure out the psychology of customers. By trying to figure out the intention of customers, we can constantly adjust their response ideas, so as to accurately and effectively communicate with customers. 3. Eliminate subjective issues The salesman of liquor sales will never have arguing with customers in the process of chatting again. Instead, we must learn to identify with customers to highlight the wisdom of customers. This is the skill. 4, less professional terms Is when facing customers, some liquor sales clerks, in order to express themselves very professional, often use professional terms and customers to introduce them. Essence If the client falls into the five mile clouds, it seems to be groping in the dark, and the other party's disgusting mentality will occur. The rejection is logical. is the three houses than three ". Accept your product. Salesman, any deception and exaggeration lies are the natural enemies of sales, which will cause your career to be unable to last. Competitors, and some even people say that the other party is worthless, causing the image of the entire industry to be unsatisfactory in the minds of people. Some liquor sales salespersons lack rational thinking when they say these aggressive topics, but I do n’t know, whether it is, whether it is, whether it is, whether it is, whether it is, whether it is, whether it is, whether it is, whether it is, whether it is, it is unknown. The attacks on people, things, and things will cause the dislike of quasi -customers, because when you are talking, you are standing at a angle to see the problem. No one is from the same perspective as you. The salesman is too subjective, but it will be counterproductive, and it can only be harmful to your sales. Remember: Do not attack and degrade your competitors. Your own advantages and skills of negotiations induces customers to make judgments themselves. 7. Avoid talking about privacy issues It dealing with customers, mainly to grasp the needs of the other party, instead of talking about special privacy issues. This It is also a mistake often made by liquor sales salespersons. 8, less question questioning topics It's perspective of sales psychology, always questioning customers' understanding, customers will feel dissatisfied. The customer feels that it does not feel at the minimum respect, and the rebellious psychology will also be arisen. It can be said that it is a taboo in sales.
Pay content for time limit to check for freenAnswer the price, place of origin, fragrance, taste and other content of the alcohol. Be prepared for the customer's questions and fluent in solid basic skills. Do not use ambiguous languages during sales, such as: almost, maybe, maybe, as if it is uncertain. You can use praise language: sir, you are really eye -catching, XXX makes our store currently sell well. Recommended reading: 1. Selling liquor sales skills and words, liquor sales skills and words 2. Selling wine language skills, calling for selling wine 2: Investigation and viewing color 1. Observation 1. After a brief contact with the guests, we have a brief contact with the guests. You should be able to prepare the consumption level of the guests. Only in this way can you sell satisfactory drinks for the guests. 2. Tips: A: appearance, dress. Wearing people's hearts. Know the brand. B: Chat between guests understand the nature of consumption through communication and chat between guests. C: Eyes, look at the eyes of the menu through the guests, identify the intention of the guests.nWhat I need to ask is a storytellingnAnswer sales skills: When recommending drinks and beverages to guests, multiple choices should be selected. For example: Hello, hello! Tonight we drink some white wine, red wine or something else! When the guests determine one of the varieties, more varieties of this type of drink are proactively reported for guests to choose. Do not use a single inquiry method when selling. For example: Hello, hello! We drink some drink tonight! If such an inquiry method will remind guests to consider whether they need drinks and lack guidance. Successful salespersons should learn how to guide guests to consume. Opportunities for sales are everywhere.n1. Pre -meal sales skills: When the guests can order the drink, they can directly order the wine, combined with the information they collected (the consumption of the guests and the information collected by the chat), make a reasonable sales.nWord: Mr., Hello! Tonight we drink some white wine, red wine or something else!nIf the guests bring their own liquor, sir, hello! Tonight we drink some yogurt, fruit vinegar, freshly squeezed juice or some other drinks! If the guests hesitate, find the opportunity and say: You drink white wine tonight, or have some sugar yogurt! Can protect the stomach.n2. Sales of sales in meals: If we failed before meals, we can use "three tours for three tours, five dishes for five flavors", and banquets will enter a climax. At this time, the waiter's disappearance of hotels and drinks can often be successful.n3. Post -meal sales skills: After the meal, the guests are drunk. You can remind the guests to say: Sir, you see that everyone is very happy, or give you some honey water or fruit vinegar and jujube juice.n6 morenBleak
Baijiu sales skills and words: 1. Speaking must be skillful people often say, "good words are willing to make cows and do horses." I like to listen to good words. Otherwise, how can there be "praise and encouragement to make idiots become geniuses, criticism and complaints make geniuses become idioms". In this world, who is willing to be criticized? Liquor sales clerks are engaged in sales and deal with people every day to praise more words, but they should also pay attention to the right amount, otherwise, people have a hypocritical and lack of sincerity. 2. Learn to listen "Listen" The words "Okay, I know, think about it." After that, you are dumbfounded. What does this customer mean? After you did it for a long time, he still didn't touch him. Secondly, learn appropriate inquiries. The timing of inquiry is very important. In the process of listening to the salesman of liquor sales, you cannot say a word. When you do not understand the intention of the customer, or you cannot accurately grasp the intention of the customer. Conditional reflexive answers your question. In this way, you can understand better. Finally, we must be able to figure out the meaning of the customer. After some exchanges were over, the salesman of the liquor sales also listened, and asked, and asked, if you haven't completely figured out the customer's meaning, it will be useless. Therefore, the process of listening is a process of constantly trying to figure out the psychology of customers. By trying to figure out the intention of customers, we can constantly adjust their response ideas, so as to accurately and effectively communicate with customers. If you can't do the above three points, then your communication is invalid this time, and business is destined to fail. 3. Eliminate subjective topics It in business talks, it has nothing to do with you. It is best not to participate in the discussion of liquor sales. There is no substantial significance for sales. Sometimes, in order to find a common discourse with our customers, we will have a borderless chat in advance. However, remember that these are only gossip, and liquor sales salespersons must not have argued with customers in the process of chatting, but learn to identify with customers to show the wisdom of customers. This is the skill. 4, less professional terms Is when facing customers, some liquor sales clerks, in order to express themselves very professional, often use professional terms and customers to introduce them. Essence If the client falls into the five mile clouds, it seems to be groping in the darkness. The other party's disgusting mentality will cause it. The rejection is logical. The salesman of the liquor sales has missed the business opportunities that promoted sales unknowingly. Let's analyze it carefully, and we will find that the salesman of liquor sales as a colleague is training them. It is professional and professional. How can people accept it? Since I don't understand, how can I buy a product? If the salesman of liquor sales can transform these terms, use simple words to make people clear after listening, and effectively achieve the purpose of communication. 5, do not say exaggeration of false words Serbone than three ", only if you know that you know the other and know the market conditions, you can accept your product orally. Salesman, any deception and exaggeration of it The lies of resignation are the natural enemies of sales, which will cause your career to be unable to last. 6. Disable attack sexual discourse We can often see such a scene. The color of color, attacking competitors, and even some people say that the other party is worthless, causing the entire industry to not be ideal in the minds of people. Some liquor sales salespersons lack rational thinking when they talk about these aggressive topics. But I do n’t know, whether it is a word for people, things, or things, it will cause the dislike of quasi -customers, because when you say you are standing at a angle to see the problem, you may not be with you. In one perspective, liquor sales salesperson is too subjective, but it will be counterproductive, and it can only be harmful to your sales. This kind of behavior that does not talk about commercial ethics, believes that with the development of the times, the strengthening of the corporate culture of each company's corporate culture will be strengthened. The words of aggressive colors will never be popular. Remember: Don't attack and degrade your competitors. Let's make a judgment by yourself. 7. Avoid talking about privacy issues It dealing with customers, mainly to grasp the needs of the other party, not to talk about special privacy issues. A mistake of committing. Some liquor sales salespersons will say that I talk about their own privacy issues. What is the relationship between this? Even if you only talk about your own privacy issues, do n’t talk about others, ask you to push your heart to take your marriage. , Sexual life, finance, etc., can make substantial progress in your sales? Maybe the salesman of liquor sales will also say that we will not talk about this with our customers. It is difficult to talk about the business and talk about the business. This kind of "gossip" talk is meaningless. Waste the time without saying, and wasting your business opportunities. Customers do not understand everything you say, and constantly worry that the other party questions the other person, "Do you know" "Do you know?" ""Do you know what I mean? "" Such a simple question, do you know? ", It seems that an elder or teacher's tone questioned these disgusting topics. As we all know, from the perspective of sales psychology, it has always been questioned by the customer's understanding, and customers will feel dissatisfied. At the minimum respect, the rebellious psychology will also be arisen, which can be said to be a taboo in sales.
Pay attention to the following points to improve liquor sales skills and words:
1. Speaking must have skills
The wine sales clerk to deal with people every day. Pay attention to the right amount, otherwise, people have a sense of hypocrisy and lack of sincerity.
2. Learn to listen
"Listen" to listen carefully to the customer's words. Second, learn appropriate inquiries. The timing of inquiry is very important. In the process of listening to the salesman of liquor sales, you cannot say a word. When you do not understand the intention of the customer, or you cannot accurately grasp the intention of the customer. Conditional reflexive answers your question. In this way, you can understand better.
Finally, we must be able to figure out the meaning of the customer. After some exchanges were over, the salesman of the liquor sales also listened, and asked, and asked, if you haven't completely figured out the customer's meaning, it will be useless. Therefore, the process of listening is a process of constantly trying to figure out the psychology of customers. By trying to figure out the intention of customers, we can constantly adjust their response ideas, so as to accurately and effectively communicate with customers.
3. Eliminate subjective issues
The salesman of liquor sales will never have arguing with customers in the process of chatting again. Instead, we must learn to identify with customers to highlight the wisdom of customers. This is the skill.
4, less professional terms
Is when facing customers, some liquor sales clerks, in order to express themselves very professional, often use professional terms and customers to introduce them. Essence If the client falls into the five mile clouds, it seems to be groping in the dark, and the other party's disgusting mentality will occur. The rejection is logical.
is the three houses than three ". Accept your product. Salesman, any deception and exaggeration lies are the natural enemies of sales, which will cause your career to be unable to last. Competitors, and some even people say that the other party is worthless, causing the image of the entire industry to be unsatisfactory in the minds of people. Some liquor sales salespersons lack rational thinking when they say these aggressive topics, but I do n’t know, whether it is, whether it is, whether it is, whether it is, whether it is, whether it is, whether it is, whether it is, whether it is, whether it is, it is unknown. The attacks on people, things, and things will cause the dislike of quasi -customers, because when you are talking, you are standing at a angle to see the problem. No one is from the same perspective as you. The salesman is too subjective, but it will be counterproductive, and it can only be harmful to your sales.
Remember: Do not attack and degrade your competitors. Your own advantages and skills of negotiations induces customers to make judgments themselves.
7. Avoid talking about privacy issues
It dealing with customers, mainly to grasp the needs of the other party, instead of talking about special privacy issues. This It is also a mistake often made by liquor sales salespersons.
8, less question questioning topics
It's perspective of sales psychology, always questioning customers' understanding, customers will feel dissatisfied. The customer feels that it does not feel at the minimum respect, and the rebellious psychology will also be arisen. It can be said that it is a taboo in sales.
Pay content for time limit to check for freenAnswer the price, place of origin, fragrance, taste and other content of the alcohol. Be prepared for the customer's questions and fluent in solid basic skills. Do not use ambiguous languages during sales, such as: almost, maybe, maybe, as if it is uncertain. You can use praise language: sir, you are really eye -catching, XXX makes our store currently sell well. Recommended reading: 1. Selling liquor sales skills and words, liquor sales skills and words 2. Selling wine language skills, calling for selling wine 2: Investigation and viewing color 1. Observation 1. After a brief contact with the guests, we have a brief contact with the guests. You should be able to prepare the consumption level of the guests. Only in this way can you sell satisfactory drinks for the guests. 2. Tips: A: appearance, dress. Wearing people's hearts. Know the brand. B: Chat between guests understand the nature of consumption through communication and chat between guests. C: Eyes, look at the eyes of the menu through the guests, identify the intention of the guests.nWhat I need to ask is a storytellingnAnswer sales skills: When recommending drinks and beverages to guests, multiple choices should be selected. For example: Hello, hello! Tonight we drink some white wine, red wine or something else! When the guests determine one of the varieties, more varieties of this type of drink are proactively reported for guests to choose. Do not use a single inquiry method when selling. For example: Hello, hello! We drink some drink tonight! If such an inquiry method will remind guests to consider whether they need drinks and lack guidance. Successful salespersons should learn how to guide guests to consume. Opportunities for sales are everywhere.n1. Pre -meal sales skills: When the guests can order the drink, they can directly order the wine, combined with the information they collected (the consumption of the guests and the information collected by the chat), make a reasonable sales.nWord: Mr., Hello! Tonight we drink some white wine, red wine or something else!nIf the guests bring their own liquor, sir, hello! Tonight we drink some yogurt, fruit vinegar, freshly squeezed juice or some other drinks! If the guests hesitate, find the opportunity and say: You drink white wine tonight, or have some sugar yogurt! Can protect the stomach.n2. Sales of sales in meals: If we failed before meals, we can use "three tours for three tours, five dishes for five flavors", and banquets will enter a climax. At this time, the waiter's disappearance of hotels and drinks can often be successful.n3. Post -meal sales skills: After the meal, the guests are drunk. You can remind the guests to say: Sir, you see that everyone is very happy, or give you some honey water or fruit vinegar and jujube juice.n6 morenBleak
Baijiu sales skills and words:
1. Speaking must be skillful
people often say, "good words are willing to make cows and do horses." I like to listen to good words. Otherwise, how can there be "praise and encouragement to make idiots become geniuses, criticism and complaints make geniuses become idioms". In this world, who is willing to be criticized? Liquor sales clerks are engaged in sales and deal with people every day to praise more words, but they should also pay attention to the right amount, otherwise, people have a hypocritical and lack of sincerity.
2. Learn to listen
"Listen"
The words "Okay, I know, think about it." After that, you are dumbfounded. What does this customer mean? After you did it for a long time, he still didn't touch him.
Secondly, learn appropriate inquiries. The timing of inquiry is very important. In the process of listening to the salesman of liquor sales, you cannot say a word. When you do not understand the intention of the customer, or you cannot accurately grasp the intention of the customer. Conditional reflexive answers your question. In this way, you can understand better.
Finally, we must be able to figure out the meaning of the customer. After some exchanges were over, the salesman of the liquor sales also listened, and asked, and asked, if you haven't completely figured out the customer's meaning, it will be useless. Therefore, the process of listening is a process of constantly trying to figure out the psychology of customers. By trying to figure out the intention of customers, we can constantly adjust their response ideas, so as to accurately and effectively communicate with customers.
If you can't do the above three points, then your communication is invalid this time, and business is destined to fail.
3. Eliminate subjective topics
It in business talks, it has nothing to do with you. It is best not to participate in the discussion of liquor sales. There is no substantial significance for sales. Sometimes, in order to find a common discourse with our customers, we will have a borderless chat in advance. However, remember that these are only gossip, and liquor sales salespersons must not have argued with customers in the process of chatting, but learn to identify with customers to show the wisdom of customers. This is the skill.
4, less professional terms
Is when facing customers, some liquor sales clerks, in order to express themselves very professional, often use professional terms and customers to introduce them. Essence If the client falls into the five mile clouds, it seems to be groping in the darkness. The other party's disgusting mentality will cause it. The rejection is logical. The salesman of the liquor sales has missed the business opportunities that promoted sales unknowingly. Let's analyze it carefully, and we will find that the salesman of liquor sales as a colleague is training them. It is professional and professional. How can people accept it? Since I don't understand, how can I buy a product? If the salesman of liquor sales can transform these terms, use simple words to make people clear after listening, and effectively achieve the purpose of communication.
5, do not say exaggeration of false words
Serbone than three ", only if you know that you know the other and know the market conditions, you can accept your product orally. Salesman, any deception and exaggeration of it The lies of resignation are the natural enemies of sales, which will cause your career to be unable to last.
6. Disable attack sexual discourse
We can often see such a scene. The color of color, attacking competitors, and even some people say that the other party is worthless, causing the entire industry to not be ideal in the minds of people. Some liquor sales salespersons lack rational thinking when they talk about these aggressive topics. But I do n’t know, whether it is a word for people, things, or things, it will cause the dislike of quasi -customers, because when you say you are standing at a angle to see the problem, you may not be with you. In one perspective, liquor sales salesperson is too subjective, but it will be counterproductive, and it can only be harmful to your sales. This kind of behavior that does not talk about commercial ethics, believes that with the development of the times, the strengthening of the corporate culture of each company's corporate culture will be strengthened. The words of aggressive colors will never be popular.
Remember: Don't attack and degrade your competitors. Let's make a judgment by yourself.
7. Avoid talking about privacy issues
It dealing with customers, mainly to grasp the needs of the other party, not to talk about special privacy issues. A mistake of committing. Some liquor sales salespersons will say that I talk about their own privacy issues. What is the relationship between this? Even if you only talk about your own privacy issues, do n’t talk about others, ask you to push your heart to take your marriage. , Sexual life, finance, etc., can make substantial progress in your sales? Maybe the salesman of liquor sales will also say that we will not talk about this with our customers. It is difficult to talk about the business and talk about the business. This kind of "gossip" talk is meaningless. Waste the time without saying, and wasting your business opportunities. Customers do not understand everything you say, and constantly worry that the other party questions the other person, "Do you know" "Do you know?" ""Do you know what I mean? "" Such a simple question, do you know? ", It seems that an elder or teacher's tone questioned these disgusting topics. As we all know, from the perspective of sales psychology, it has always been questioned by the customer's understanding, and customers will feel dissatisfied. At the minimum respect, the rebellious psychology will also be arisen, which can be said to be a taboo in sales.